Zavanda - Online Helpdesk System

Zavanda is a web application that was built using a proprietary PHP framework. The backend uses a Mysql database with a custom wrapper class to guard against sql injection attacks.

All user interface design, HTML, CSS, business logic and database programming were completed entirely by me. The entire project took 6 months during my spare time.

Requirements & Solution:

• Simple Public / Administration Web Interface
• Online Payment Tracking (using Paypal)
• Developer API
• Pay-as-you-go business model
• Public accessible (secure) customer portal
• Email Notification System
• Highrise CRM integration
• Ticket Time Tracking